thread Re: How do I delete the linkage to an uploaded gallery picture I deleted in Payments Troubleshooting

How do I delete the linkage to an uploaded gallery picture I deleted

Michael_E_K — Sat, 20 Sep 2025 06:39:46 GMT

I uploaded a picture of a person to a gallery and was asked by the person to delete it from the website. I was able to edit the site gallery and delete the photo, but there still exists and active URL linkage to the uploaded photo. The question I have is, how do I delete the active URL for the uploaded gallery picture?

thanks

Re: How do I delete the linkage to an uploaded gallery picture I deleted

MayaP — Mon, 23 Jun 2025 20:49:35 GMT

Hey @Michael_E_K, I appreciate your patience. I would like to help get this resolved.

To better assist, can you share the active URL?

Re: How do I delete the linkage to an uploaded gallery picture I deleted

Michael_E_K — Thu, 26 Jun 2025 15:02:46 GMT

Dear MayaP,

Thank you for your response and willingness to help resolve the issue. Unfortunately, I am not comfortable to share the URL in this community forum since it has sensitive information associated with another person. I have been working Raid E of Square Online & Weebly customer advocate, Raid E informed me of the following that will fix my issue, I believe. I sent Reid my file I want deleted.

************* forwarded note from Reid ***********

Hi Michael,

Thanks for sharing this with me.

I already checked it in your account and I need to delete the picture on my end because we don’t have a customer-facing file management system for the site editor that allows you to delete files on your own. If you know the specific names of any files you’d like deleted, reply back with the list of file names and I’ll be happy to delete the files for you.

Thank you for spending time with me. I will be here whenever you need my help.

Best regards,

Rald E.

Square Online & Weebly Customer Advocate

Re: How do I delete the linkage to an uploaded gallery picture I deleted

MayaP — Thu, 26 Jun 2025 15:25:14 GMT

Hey @Michael_E_K, thanks for the follow-up. I completely get it.

I’m glad our Support Team is assisting you. If you need anything else, don’t hesitate to reach back out 😊

Have a good one!