thread Write-off invoices-bad debts in Payments Troubleshooting

Write-off invoices-bad debts

Kat66 — Sun, 21 Sep 2025 05:43:07 GMT

How do i write-off invoices in Square so it will not show as outstanding or past due. They will never be paid. Not from an accounting standpoint. I know how to do that. Just in SQUARE.

Re: Write-off invoices-bad debts

TheRealChipA — Tue, 15 Apr 2025 21:07:29 GMT

Hi there @Kat66. Unless I’m missing something, the easiest way to do this is to simply cancel the invoice. When you do this, you will be given the option to notify (or not) the customer that the invoice was cancelled.

Another option would be to use the “Mark as paid” function, choose a payment method of “Other” and then enter a personal note to yourself for future reference.

I hope one of those will work for you.

Re: Write-off invoices-bad debts

Kat66 — Mon, 28 Apr 2025 18:37:55 GMT

Thank you.I used the second option bcz I wanted evidence that it was billed. Much appreciated.