thread Re: Services Library Items Now showing in Invoice Mobile App in Payments Troubleshooting

Services is not showing in Invoice Mobile App

BartoleAdvisors — Sun, 21 Sep 2025 05:42:58 GMT

Hello,

Is anyone else having issues with the services in their service library not showing in the mobile app when creating a new invoice? It only shows the items in my item library.

Re: Services Library Items Now showing in Invoice Mobile App

MayaP — Wed, 16 Apr 2025 22:04:34 GMT

Hello @BartoleAdvisors - Thanks for joining and reaching out to the Square Community! 👋😊

I am sorry you are having issues with services showing. Is this only happening in the invoice app or the standard point of sale app too? Is this happening with all services or specific ones? Is the app and device up to date? Please share more details when you get a chance.

Re: Services Library Items Now showing in Invoice Mobile App

ClearGuard — Sat, 10 May 2025 22:24:02 GMT

I am also having this issue. The services in my library don’t show up as an available item in the menu drop down for list items.

Re: Services Library Items Now showing in Invoice Mobile App

Exasperated — Sun, 11 May 2025 18:47:24 GMT

I am having the same issue as well. My "Invoices" app (iphone) is simply not showing any services. I can't find any place to enable services or something like that. If I start an invoice, I cannot find any service items to add.

My services are showing up fine in a browser.

Re: Services Library Items Now showing in Invoice Mobile App

MayaP — Mon, 12 May 2025 22:46:48 GMT

Hey @Exasperated and @ClearGuard - I appreciate your patience while getting back to you.

Can you walk me through the steps you are taking in the invoice app? When I test this on my end, when I go to create the invoice and under line items I select "add item or discount." When I do that my services do show along with the items. Please show me what you guys are seeing on your end.