thread Re: Haven't used square account for a while, won't take customer's credit card? in Payments Troubleshooting https://community.squareup.com/t5/Payments-Troubleshooting/Haven-t-used-square-account-for-a-while-won-t-take-customer-s/m-p/730442#M3697 <P>Hello <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/671683">@Sales24</a> I'm sorry you're having trouble taking payments. Can you tell me more about how you're trying to process a sale? Are you using a Square reader on your phone? Or using a terminal, or ipad POS?</P><P>&nbsp;</P><P>I'd also verify that you have a valid bank account linked to your account, because even if you are successful in taking a payment, you need to make sure you'll be able to receive a transfer out of your Square Balance into your bank account.</P> Sat, 25 May 2024 22:36:07 GMT HC_Charlie 2024-05-25T22:36:07Z Haven't used square account for a while, won't take customer's credit card? https://community.squareup.com/t5/Payments-Troubleshooting/Haven-t-used-square-account-for-a-while-won-t-take-customer-s/m-p/730440#M3696 <P>Haven't used square account for a while, won't take customer's credit card?</P> Sat, 20 Sep 2025 07:40:34 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Haven-t-used-square-account-for-a-while-won-t-take-customer-s/m-p/730440#M3696 Sales24 2025-09-20T07:40:34Z Re: Haven't used square account for a while, won't take customer's credit card? https://community.squareup.com/t5/Payments-Troubleshooting/Haven-t-used-square-account-for-a-while-won-t-take-customer-s/m-p/730442#M3697 <P>Hello <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/671683">@Sales24</a> I'm sorry you're having trouble taking payments. Can you tell me more about how you're trying to process a sale? Are you using a Square reader on your phone? Or using a terminal, or ipad POS?</P><P>&nbsp;</P><P>I'd also verify that you have a valid bank account linked to your account, because even if you are successful in taking a payment, you need to make sure you'll be able to receive a transfer out of your Square Balance into your bank account.</P> Sat, 25 May 2024 22:36:07 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Haven-t-used-square-account-for-a-while-won-t-take-customer-s/m-p/730442#M3697 HC_Charlie 2024-05-25T22:36:07Z