thread Re: Allocating Tips from Invoices in Payments Troubleshooting

Allocating Tips from Invoices

Wilderlove — Sun, 21 Sep 2025 05:38:11 GMT

I’ve seen this asked on old posts, but where do tips go that are received in paid invoices? For example, we are a coffee shop that has a catering cart for weddings and events. If a customer pays their invoice say Monday before their wedding and includes a tip, is the tip going to go to the employees working at the shop on Monday? We have it set for

credit card tips to be split based on who is clocked in at the time currently. However, for invoices, there will likely be different people working the event that aren’t clocked in at the day the invoice is paid, and other people would be receiving their tip. Is there not a way to allocate tips manually that have been received on an invoice so that they don’t go to the wrong people? Or is there a way to set up invoice tips separately than the tip pool for the shop?

Re: Allocating Tips from Invoices

JJ_ — Thu, 07 Aug 2025 21:47:23 GMT

Hey there @Wilderlove

This is a really interesting question. I have escalated your enquiry over to our Square Invoices product team so they can shine a light on this situation. I will get back to you hear once I hear back from them.

Re: Allocating Tips from Invoices

Wilderlove — Mon, 01 Sep 2025 23:35:41 GMT

Any updates?

Re: Allocating Tips from Invoices

Theos — Tue, 14 Oct 2025 19:59:16 GMT

Was there ever an update to this?