thread How do I get technical supprt from Weebly for color variations no displaying the correct image? in Payments Troubleshooting

How do I get technical supprt from Weebly for color variations no displaying the correct image?

DavidNoone — Sat, 20 Sep 2025 07:39:34 GMT

I have a few products I've noticed the image for the default color does not display when that color is chosen. Settings are correct, it just won't show the correct image. Screenshot below showing purple chosen, but yellow displayed.

Re: How do I get technical supprt from Weebly for color variations no displaying the correct image?

BernadetteA — Wed, 05 Jun 2024 03:09:52 GMT

Hi @DavidNoone 👋 You can reach the Weebly/ecom team by accessing the Square customer support page. The automated chatbot should give you an option for ecommerce or Online Store if you type "speak with a rep" into the chat.

I can also take a look for you. It's possible the store information on the backend is cached. Can you please confirm the URL of your website?

Re: How do I get technical supprt from Weebly for color variations no displaying the correct image?

DavidNoone — Wed, 05 Jun 2024 14:09:06 GMT

Thanks.