thread Manual entry not workiing cant enter nothing anyone else having this trouble in Payments Troubleshooting

Manual entry not workiing cant enter nothing anyone else having this trouble

Carlosbuddy — Sat, 20 Sep 2025 06:39:23 GMT

Manual card entry won't let me enter anything when I tap on it any body having this trouble

Re: Manual entry not workiing cant enter nothing anyone else having this trouble

Carlosbuddy — Wed, 25 Jun 2025 14:09:22 GMT

And manual entry is enabled

Re: Manual entry not workiing cant enter nothing anyone else having this trouble

tranguyen — Mon, 30 Jun 2025 12:30:29 GMT

Sorry we missed your post @Carlosbuddy! Our engineering team has rolled out a fix for this issue. When you have a moment, please check if there's any pending update for your Square Point of Sale app. The manual card entry option should work as expected once you've updated.

If you have updated your app and you are still encountering an issue with manual card entry, can you let me know the device and operating system you are using (tablet, phone, Android, etc.)? I'll be happy to investigate this further.