https://community.squareup.com/t5/Payments-Troubleshooting/Has-there-ever-been-issues-with-not-being-able-to-load/m-p/330521#M34872 <P>Hi Pressednail2,</P><P>&nbsp;</P><P data-unlink="true">Interesting question - according to <A href="https://www.issquareup.com/" target="_self">Square's System Status</A> site no issues were logged for several days.&nbsp; Was your customer able to provide you with any additional info - screen shot of order, email confirmation, an acknowledgement of a credit card account charged, etc.&nbsp;&nbsp; If you're not seeing anything on your side and the customer has no details, one can only assume that the order did not go through - contacting customer support would be one option and/or contacting the customer to see if they would be OK with trying again would be another - just a suggestion of course.</P> Sun, 02 Jan 2022 13:37:12 GMT JK_Fiber_Art 2022-01-02T13:37:12Z https://community.squareup.com/t5/Payments-Troubleshooting/Has-there-ever-been-issues-with-not-being-able-to-load/m-p/330296#M34871 <P>I was told by one of my customers that they had ordered from my shop. I had not seen that anyone had ordered and thought it was odd. I refreshed my dashboard but still hadn't seen any orders or transactions and was wondering if anyone could help me.&nbsp;</P> Sat, 20 Sep 2025 20:42:38 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Has-there-ever-been-issues-with-not-being-able-to-load/m-p/330296#M34871 PressedNailz 2025-09-20T20:42:38Z https://community.squareup.com/t5/Payments-Troubleshooting/Has-there-ever-been-issues-with-not-being-able-to-load/m-p/330521#M34872 <P>Hi Pressednail2,</P><P>&nbsp;</P><P data-unlink="true">Interesting question - according to <A href="https://www.issquareup.com/" target="_self">Square's System Status</A> site no issues were logged for several days.&nbsp; Was your customer able to provide you with any additional info - screen shot of order, email confirmation, an acknowledgement of a credit card account charged, etc.&nbsp;&nbsp; If you're not seeing anything on your side and the customer has no details, one can only assume that the order did not go through - contacting customer support would be one option and/or contacting the customer to see if they would be OK with trying again would be another - just a suggestion of course.</P> Sun, 02 Jan 2022 13:37:12 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Has-there-ever-been-issues-with-not-being-able-to-load/m-p/330521#M34872 JK_Fiber_Art 2022-01-02T13:37:12Z