Charge Failed Check card information including zipcode

Vend4Life — Sat, 20 Sep 2025 20:42:06 GMT

I'm trying to charge a card, but it fails. Says to check card information for accuracy including zipcode, but there is not place anywhere to put a zipcode. What do you all do for a typed in card? It's a virtual card.

Re: Charge Failed Check card information including zipcode

_Violet — Sat, 08 Jan 2022 18:58:43 GMT

Hi @Vend4Life - Thanks for reaching out to us here on the Square Seller Community. Sorry to hear you're having some trouble with Manual Card Entry.

In order for me to better understand this issue, could you tell me where you are trying to enter this payment? In the Square App, on a Point of Sale, or on the Virtual Terminal?

Please let me know and I'll keep an eye out for your reply!

thread Charge Failed Check card information including zipcode in Payments Troubleshooting

Charge Failed Check card information including zipcode

Re: Charge Failed Check card information including zipcode