thread Re: DoorDash Integration in Payments Troubleshooting

DoorDash Integration

JTPets — Sat, 20 Sep 2025 20:32:20 GMT

I am aware that Square and DoorDash have some integration and I recently tried to set up said integration with DoorDash and it broke my store on the doordash platform.

I was told "I escalated this case and was informed that at this time we cannot operate with the integration and the retail UI. I will not be able to set the store live on POS, but will put you back on IPAD protocol. "

Is their a product expert who can help me figure out what I would require to get the integration to work with my account?

Re: DoorDash Integration

Goldneye — Fri, 27 May 2022 23:20:01 GMT

HI, hopefully these Support pages will help.

DoorDash Support Page

https://help.doordash.com/merchants/s/article/Integrating-with-your-Square-POS?language=en_US

Square Support Page

https://squareup.com/help/us/en/article/7148-manage-doordash-orders-with-square

Re: DoorDash Integration

JTPets — Sat, 28 May 2022 00:18:55 GMT

I have square for retail and a square pos I'm just not sure what the issue is. I thought I met requirements with this

Re: DoorDash Integration

Goldneye — Sat, 28 May 2022 02:25:30 GMT

HI, Square for Restaurants and POS.

Re: DoorDash Integration

JTPets — Fri, 03 Jun 2022 13:12:01 GMT

I have the pos, so do I need to have retail active?