thread Re: My reader has stopped working, how can I get a new one. Karen in Payments Troubleshooting https://community.squareup.com/t5/Payments-Troubleshooting/My-reader-has-stopped-working-how-can-I-get-a-new-one-Karen/m-p/377483#M34331 <P>You should be able to order one through the square website&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/283181">@TheRealChipA</a>&nbsp;posted.&nbsp;&nbsp;</P> Thu, 30 Jun 2022 19:43:45 GMT JUYBoutique20 2022-06-30T19:43:45Z My reader has stopped working, how can I get a new one. Karen https://community.squareup.com/t5/Payments-Troubleshooting/My-reader-has-stopped-working-how-can-I-get-a-new-one-Karen/m-p/377479#M34329 <P>I think I need a new card reader. Can you help make that happen</P> Sat, 20 Sep 2025 20:30:22 GMT https://community.squareup.com/t5/Payments-Troubleshooting/My-reader-has-stopped-working-how-can-I-get-a-new-one-Karen/m-p/377479#M34329 ------ 2025-09-20T20:30:22Z Re: My reader has stopped working, how can I get a new one. Karen https://community.squareup.com/t5/Payments-Troubleshooting/My-reader-has-stopped-working-how-can-I-get-a-new-one-Karen/m-p/377482#M34330 <P><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/457533">@------</a>&nbsp;Go here —&nbsp;<A href="https://squareup.com/us/en/hardware" target="_blank">https://squareup.com/us/en/hardware</A></P><P>&nbsp;</P> Thu, 30 Jun 2022 19:41:39 GMT https://community.squareup.com/t5/Payments-Troubleshooting/My-reader-has-stopped-working-how-can-I-get-a-new-one-Karen/m-p/377482#M34330 TheRealChipA 2022-06-30T19:41:39Z Re: My reader has stopped working, how can I get a new one. Karen https://community.squareup.com/t5/Payments-Troubleshooting/My-reader-has-stopped-working-how-can-I-get-a-new-one-Karen/m-p/377483#M34331 <P>You should be able to order one through the square website&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/283181">@TheRealChipA</a>&nbsp;posted.&nbsp;&nbsp;</P> Thu, 30 Jun 2022 19:43:45 GMT https://community.squareup.com/t5/Payments-Troubleshooting/My-reader-has-stopped-working-how-can-I-get-a-new-one-Karen/m-p/377483#M34331 JUYBoutique20 2022-06-30T19:43:45Z Re: My reader has stopped working, how can I get a new one. Karen https://community.squareup.com/t5/Payments-Troubleshooting/My-reader-has-stopped-working-how-can-I-get-a-new-one-Karen/m-p/377487#M34332 <P>Also, note that Square now charges $10 for replacement magstripe readers.&nbsp;</P> Thu, 30 Jun 2022 19:49:26 GMT https://community.squareup.com/t5/Payments-Troubleshooting/My-reader-has-stopped-working-how-can-I-get-a-new-one-Karen/m-p/377487#M34332 TheRealChipA 2022-06-30T19:49:26Z