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    <title>thread Frustrations with refund process in Payments Troubleshooting</title>
    <link>https://community.squareup.com/t5/Payments-Troubleshooting/Frustrations-with-refund-process/m-p/378459#M34306</link>
    <description>&lt;P&gt;Are any other sellers as frustrated as we are with the return process for Square, especially with split transactions (like a credit card and Square gift card). It's way to complicated and one reason We don't offer monetary refunds - just store credit, so refunding to their card or original form of payment isn't an option. Refunds is a reason I'd consider finding a new POS system.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;We should be able to refund any amount to a gift card, and not be restricted to the amounts in the original form of payments. It's caused our managers a lot of frustration and extra&amp;nbsp; work to manage the workaround.&amp;nbsp; I don't understand these developers - it's like they have never worked in retail. TM&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Sat, 20 Sep 2025 20:29:45 GMT</pubDate>
    <dc:creator>secondlifeatl</dc:creator>
    <dc:date>2025-09-20T20:29:45Z</dc:date>
    <item>
      <title>Frustrations with refund process</title>
      <link>https://community.squareup.com/t5/Payments-Troubleshooting/Frustrations-with-refund-process/m-p/378459#M34306</link>
      <description>&lt;P&gt;Are any other sellers as frustrated as we are with the return process for Square, especially with split transactions (like a credit card and Square gift card). It's way to complicated and one reason We don't offer monetary refunds - just store credit, so refunding to their card or original form of payment isn't an option. Refunds is a reason I'd consider finding a new POS system.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;We should be able to refund any amount to a gift card, and not be restricted to the amounts in the original form of payments. It's caused our managers a lot of frustration and extra&amp;nbsp; work to manage the workaround.&amp;nbsp; I don't understand these developers - it's like they have never worked in retail. TM&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sat, 20 Sep 2025 20:29:45 GMT</pubDate>
      <guid>https://community.squareup.com/t5/Payments-Troubleshooting/Frustrations-with-refund-process/m-p/378459#M34306</guid>
      <dc:creator>secondlifeatl</dc:creator>
      <dc:date>2025-09-20T20:29:45Z</dc:date>
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    <item>
      <title>Re: Frustrations with refund process</title>
      <link>https://community.squareup.com/t5/Payments-Troubleshooting/Frustrations-with-refund-process/m-p/378464#M34307</link>
      <description>&lt;P&gt;Post deleted by me. &amp;nbsp;Sorry!&lt;/P&gt;</description>
      <pubDate>Wed, 06 Jul 2022 02:21:23 GMT</pubDate>
      <guid>https://community.squareup.com/t5/Payments-Troubleshooting/Frustrations-with-refund-process/m-p/378464#M34307</guid>
      <dc:creator>TheRealChipA</dc:creator>
      <dc:date>2022-07-06T02:21:23Z</dc:date>
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