thread Re: How do I create another user that has no permission to delete items? in Payments Troubleshooting

How do I create another user that has no permission to delete items?

e12345678 — Sat, 20 Sep 2025 20:28:24 GMT

How do I create another user that has no permission to delete items?

I would like to create one more user who can view the items after scanning barcode.

I am using free account.

I can't find authorised representative settings under my dashboard.

Is this because I didn't subscribe paid subscription?

Re: How do I create another user that has no permission to delete items?

HC_Charlie — Thu, 21 Jul 2022 02:32:18 GMT

Hello @e12345678 thanks for your post. You'll find this setting under Team Management in your Dashboard. Here you can create a new team member and allow them certain permissions while restricting them from other parts of your account and tools. It sounds like you want to grant them access for Inventory purposes, so look for those settings when you create this access. I hope this helps answer your question.

Re: How do I create another user that has no permission to delete items?

e12345678 — Thu, 21 Jul 2022 02:43:00 GMT

I open the team members link.

https://squareup.com/dashboard/team/team-members

It redirect to

https://squareup.com/dashboard/account

Which have menu below

Account
-Personal Information
-Email notifications
Business information
-Locations
-Pricing & subscriptions
-Receipts
-Sales taxes
-Devices
Online sales channels

I can't find the team menu.

Re: How do I create another user that has no permission to delete items?

HC_Charlie — Thu, 21 Jul 2022 03:00:53 GMT

Sorry @e12345678 not sure why...try this.

click on the upper left menu where you see three horizontal lines...

Scroll all the way to bottom and see if you have the option for STAFF. If you do, click on Staff, then click on TEAM.

Re: How do I create another user that has no permission to delete items?

e12345678 — Thu, 21 Jul 2022 03:12:01 GMT

I don't have staff menu.

[url=https://ibb.co/KGGBjZG][img]https://i.ibb.co/KGGBjZG/Screenshot-5.jpg[/img][/url]

Re: How do I create another user that has no permission to delete items?

HC_Charlie — Thu, 21 Jul 2022 03:24:10 GMT

Im sorry @e12345678 . I do not know why you are not seeing staff menu. The only other resource I can direct you to is this post on Getting Started with Team Management. Maybe there are some instructions in that post that will help you.

You can also go to your dashboard and click on the magnifying glass in the upper right corner to do a search in your dashboard. Search Team Members and see if something comes up.

Re: How do I create another user that has no permission to delete items?

MayaP — Thu, 21 Jul 2022 12:07:16 GMT

Hi @e12345678,

Sorry you are running into issues. Happy to assist.

Are you the owner of the account?

If you are not seeing the staff tab on the dashboard you might not have been given access to that section from the owner.

Re: How do I create another user that has no permission to delete items?

e12345678 — Thu, 28 Jul 2022 01:23:27 GMT

I'm the owner.

Re: How do I create another user that has no permission to delete items?

MayaP — Sat, 30 Jul 2022 15:35:53 GMT

And you are still not seeing "Staff" on your dashboard?

What web browser are you using? @e12345678