https://community.squareup.com/t5/Payments-Troubleshooting/POS-Orders-Change-Pickup-Date-Time/m-p/607266#M33926 <P>We take phone orders and enter them into our POS in our bakery. Occasionally a customer will call back and want to change the pickup date/time for the order. Is there no way to change that on an order that has been entered? I can understand not being able to edit an order that has been completed, but changing the order pickup date and/or time seems to be elementary. Please tell me I'm missing something.</P> Sat, 20 Sep 2025 20:22:23 GMT SkipGSav 2025-09-20T20:22:23Z https://community.squareup.com/t5/Payments-Troubleshooting/POS-Orders-Change-Pickup-Date-Time/m-p/607266#M33926 <P>We take phone orders and enter them into our POS in our bakery. Occasionally a customer will call back and want to change the pickup date/time for the order. Is there no way to change that on an order that has been entered? I can understand not being able to edit an order that has been completed, but changing the order pickup date and/or time seems to be elementary. Please tell me I'm missing something.</P> Sat, 20 Sep 2025 20:22:23 GMT https://community.squareup.com/t5/Payments-Troubleshooting/POS-Orders-Change-Pickup-Date-Time/m-p/607266#M33926 SkipGSav 2025-09-20T20:22:23Z https://community.squareup.com/t5/Payments-Troubleshooting/POS-Orders-Change-Pickup-Date-Time/m-p/607441#M33927 <P><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/324908">@SkipGSav</a>&nbsp;Have you checked in the order manager?&nbsp; I think you can change the pick time there and it will notify the customer.&nbsp; I am not sure that will re-enter into the work flow especially if it has already printed...do you all use the kds system?</P> Fri, 21 Oct 2022 11:51:14 GMT https://community.squareup.com/t5/Payments-Troubleshooting/POS-Orders-Change-Pickup-Date-Time/m-p/607441#M33927 Donnie-M 2022-10-21T11:51:14Z