thread Re: Just got an email from Square or Spam in Payments Troubleshooting

Just got an email from Square or Spam

GourmetOnWheels — Sat, 20 Sep 2025 20:22:19 GMT

I got this from Square

Square Point of Sale

Hi René,

We want to inform you that on November 8, 2022, Square will no longer support the current checkout experience on your POS. All accounts will be upgraded to the new experience. Upgrade now to make a smooth transition for your business.

Would be nice if they mentioned the version of the POS software

Upgrading only takes a few seconds — if you choose not to upgrade before November 8th, your account will be automatically upgraded on November 8th.

To upgrade, go to your Dashboard and navigate to More > Settings > Checkout > Upgrade Experience.

Re: Just got an email from Square or Spam

JJ_ — Fri, 21 Oct 2022 17:14:05 GMT

Thank you for the Feedback @GourmetOnWheels. My understanding is that this isn't version specific but the User Interface experience. I can definitely see how the verbiage can confuse Sellers or other individuals.

Again thanks for sharing this.

Re: Just got an email from Square or Spam

GourmetOnWheels — Fri, 21 Oct 2022 17:30:20 GMT

Thanks @JJ_ I followed the path and all I got was "Revert To Previous Experience"

René

Re: Just got an email from Square or Spam

JJ_ — Fri, 21 Oct 2022 17:41:13 GMT

Than means that you are already on the new experience @GourmetOnWheels.

Re: Just got an email from Square or Spam

GourmetOnWheels — Fri, 21 Oct 2022 18:09:49 GMT

Been there since I installed the app from the app store in my new iPhone 14 Pro

That email was not needed.

René