thread No export option in reports anymore in Payments Troubleshooting

Export csv

LemontBlockAA — Sat, 20 Sep 2025 20:20:28 GMT

I no longer see a way to export transaction detail to a CSV file on my computer. Nor do I see a way to set the date range. A week ago I could do this. Where did these tools go?

No export option in reports anymore

WineSneak — Sat, 12 Nov 2022 06:22:15 GMT

We no longer have an option to export any reports. We have tried Safari as well as Chrome.

Re: No export option in reports anymore

WineSneak — Sat, 12 Nov 2022 06:35:09 GMT

The option to choose a date range is gone as well.

Dashboard Reports No Longer Has Sales Summary Export Feature and Others

icecreamnation — Sat, 12 Nov 2022 07:24:41 GMT

I have 3 active locations and utilize Reports to display a daily summary for a particular week or month for a specific location and export the report. Recently the Reports home page no longer has 3 of six drop-down buttons (Summary, Location, All day). The Export button is gone too.

I have signed in from 4 different desktops and an Ipad with latest version of Chrome and Safari. All failed. A friend also logged into their account and found the same problem.

I contacted a Square customer service rep., they signed into my account and Reports showed normal for them and said the problem was on my end.

Reporting is a critical function of Square, how can I restore the previous functionality?

Re: Dashboard Reports No Longer Has Sales Summary Export Feature and Others

hullofarmwife — Sat, 12 Nov 2022 17:33:01 GMT

I'd like to second this with all of the above missing features. I can no longer select a custom date range (only month/week/etc.), export reports, or search transactions from the web dashboard or the app. These are all pretty fundamental items, so I'm sincerely hoping it's an unintended bug and that these features weren't rolled back for some unfathomable reason.

Re: Dashboard Reports No Longer Has Sales Summary Export Feature and Others

Motto — Sat, 12 Nov 2022 19:10:13 GMT

I have the same issue. Makes no sense for support to say "it's on your end" when it's a web based system. It's on THIER end obviously. Please fix this Square!

Re: No export option in reports anymore

Myas2412 — Sat, 12 Nov 2022 19:29:24 GMT

Having the same issue also. Any news on why these features are gone?

Re: Dashboard Reports No Longer Has Sales Summary Export Feature and Others

jandjwoodables — Sat, 12 Nov 2022 19:43:35 GMT

I'm in this boat as well - fix the reports! You broke them, you fix them - it can not be 4 of us and all have the same local issue!

I have tried this on 3 different browsers!

There is no longer an EXPORT feature for reports!!!!!!

Re: What happened to the 'export' button on items sales report?!

TMTLiquidators — Sat, 12 Nov 2022 19:55:39 GMT

I no longer have an export button for any reports. I tried to create a custom to see if I could still no export button. I signed into chrome no export button. Tried on my phone nothing. The sales report by item is imperative for my book keeping since the inventory platform for COGS is not really that functional. I need this report to reconcile my books. Any help would be great.

Re: What happened to the 'export' button on items sales report?!

genuinesw — Sat, 12 Nov 2022 20:27:06 GMT

I have the same problem. I tired on a PC and a Mac using Chrome and Safari. The export button is missing.

Re: No export option in reports anymore

WineSneak — Sat, 12 Nov 2022 22:19:14 GMT

HELP. I need this to figure out compensation and payroll is due Monday!!!

Re: No export option in reports anymore

WineSneak — Sat, 12 Nov 2022 22:25:51 GMT

I just spoke with Square and this is a known issue they are working on.

Invoice view is missing column headings and data

ScottyV — Sat, 12 Nov 2022 23:20:25 GMT

UPDATE: Apparently, there is a known bug for this issue.

Changing your "Zoom level" from 100% down to 90% or 80% will bring the column heading and data into view. It is my understanding that the developers are working on a fix.

I navigated to "Invoices" then choose "Invoices". Once there I noticed today on my laptop that the Date, Customer, Status and Amount column headings are missing as well as the data for those columns.
I CAN see the correct data on my desktop PC.
Both machines are on the current version of FireFox.
Additionally, I have tried Chrome on the laptop with the same results. The column headings and data is missing.

I have done all the "normal" things I can think of: Rebooted the laptop, cleared the browser cache.

Is anybody else seeing this behavior?

Re: Invoice view is missing column headings and data

Minion — Sun, 13 Nov 2022 01:09:13 GMT

I just noticed this same issue not to long ago myself @ScottyV

Re: What happened to the 'export' button on items sales report?!

Meadow — Sun, 13 Nov 2022 03:19:04 GMT

I am also having this issue and I have some pretty upset artisans that need their reports.

Re: Export csv

flourishmarket — Sun, 13 Nov 2022 04:15:23 GMT

I'm wondering the same thing. Super frustrating. Hopefully its a glitch!

Re: Export csv

winegal — Sun, 13 Nov 2022 04:42:18 GMT

Same! I use this tool on a monthly basis. Anyone have any updates?

Re: What happened to the 'export' button on items sales report?!

eclecticsgaller — Sun, 13 Nov 2022 05:02:22 GMT

Wow! It looks like we're not the only gallery where someone is freaking out. I sent a panicked message to support saying "WHERE'S MY SEARCH BY NOTE OPTION??? AND WHERE'S MY EXPORT BUTTON???

I had to "unzoom" my screen size on my laptop in order to find them. I had NO scroll bar at the bottom of my screen. But at least they're still there! WHEW!!!

Re: What happened to the 'export' button on items sales report?!

eclecticsgaller — Sun, 13 Nov 2022 05:04:23 GMT

Did you find it? On Chrome I had to "unzoom" my screen by a couple of bump...three dots in the upper right corner....go down to 80%...they're still there...just BAD page layout with the update.

Re: What happened to the 'export' button on items sales report?!

jandjwoodables — Sun, 13 Nov 2022 10:30:31 GMT

Thanks that did it for me! Appreciate the response! There is another thread and we need to pass this on to those others!