thread We’re sorry, but something went wrong. When editing Items. in Payments Troubleshooting

We’re sorry, but something went wrong. When editing Items.

eayb — Sat, 20 Sep 2025 20:13:37 GMT

For the last 3 days we are unable to update any of our items. We can't delete, disable stock tracking, update prices, add icons. or add item to additional locations. Every time we end up timing out and getting an. "We’re sorry, but something went wrong." error message. When troubleshooting, there are timeout errors relates to CORS. and it appears "we" are trying to hit a .co storage bucket.

Access to XMLHttpRequest at 'https://web.chtbl.com/track' from origin 'https://tealium-f.squarecdn.com' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.

Re: We’re sorry, but something went wrong. When editing Items.

DinaLRosenberg — Mon, 20 Mar 2023 16:31:57 GMT

We've been getting quite a few of these errors.. I would screen shot them and call up Square to open a ticket and share the data with them.

Re: We’re sorry, but something went wrong. When editing Items.

Steve651 — Wed, 29 Mar 2023 14:14:14 GMT

I get the same Warning when I try to deactivate my account. What do I do to deactivate?

Re: We’re sorry, but something went wrong. When editing Items.

MayaP — Thu, 30 Mar 2023 12:54:51 GMT

Hello @Steve651 thanks for reaching out, sorry to hear you are having issues deactivating your Square. Can you share the error message you get when you try to? You can also contact Customer Support at 1-855-700-6000 squ.re/contactsqsupport, and they can deactivate the account for you.I hope this helps!