thread Virtual Terminal can't take credit card payments in Payments Troubleshooting

Virtual Terminal can't take credit card payments

tlptlptlp — Sat, 20 Sep 2025 20:12:12 GMT

Hey guys,

has anyone had the issue where the option to take credit card payments suddenly disappears in virtual terminal? This has happened to me multiple times at this point.

Here's what virtual terminal is showing me:

https://gyazo.com/2ac73f40c71e0607bd17287fce8307

Here are my current virtual terminal settings:

https://gyazo.com/e183acba7cb9f9f1c93bb1fb444815f3

Does anyone have quick fixes or can dev suggest or work on solutions?

Thank you!

Re: Virtual Terminal can't take credit card payments

Candlestore — Fri, 31 Mar 2023 21:10:49 GMT

@tlptlptlp ;

I just logged in to the forum as was greeted to the image here.

Re: Virtual Terminal can't take credit card payments

JK_Fiber_Art — Fri, 31 Mar 2023 21:19:11 GMT

Hi Tlptlptlp,

In addition to what @Candlestore replied, Square has a System Status Site which is quite useful when you run into issues. There's a post there concerning a current problem.