thread POS and Subscriptions in Payments Troubleshooting

POS and Subscriptions

WEMA — Sat, 20 Sep 2025 20:01:43 GMT

I am trying and failing to find the add-on for subscriptions on my POS app.

I read that subscriptions can be enabled through the POS app. Is this true?

Is there somewhere online I need to add it first?

Is there a reason it is not right in the App Library on my app?

Thanks in advance for any help.

Re: POS and Subscriptions

JK_Fiber_Art — Sun, 10 Sep 2023 18:00:01 GMT

Hi Wema,

You may find things easier via your Square Account Dashboard - please take a look this info and this info - both should get you acquainted and started in the right direction.

Re: POS and Subscriptions

jean_sq — Tue, 19 Sep 2023 21:35:38 GMT

Hi @WEMA , the new itemized Subscriptions is not currently available on POS. Hope to launch there in Q1 2024.

Subscriptions are now itemized (meaning you can connect subscriptions to items in your Square catalog) but that capability is only available through Dashboard and Square Online. It is not yet available for POS. There was a prior (non-itemized) version of Subscriptions that was on POS but with the switch it was removed so it can be made compatible with itemization.