https://community.squareup.com/t5/Payments-Troubleshooting/Cannot-get-square-to-connect-to-autopay-Cannot-get-it-to-pair/m-p/740412#M3284 <P>Probably trying to solve one issue at a time makes more sense -</P><P>&nbsp;</P><P>We need more info for your pairing issue -</P><P>Are you trying to pair the <A href="https://squareup.com/us/en/hardware/contactless-chip-reader" target="_self">Contactless and Chip Reader</A> to your Smart Device?</P><P>If yes, which generation Reader - <A href="https://squareup.com/us/en/hardware/contactless-chip-reader-1st-generation/specs" target="_self">1st</A> or <A href="https://squareup.com/us/en/hardware/contactless-chip-reader/specs" target="_self">2nd</A> ?</P><P>If yes, are we talking Apple or Android?</P><P>Is your Smart Device running the latest operating system?</P><P>Do you have the latest version of Square's POS?</P><P>Are you sure your Smart Device is <A href="https://squareup.com/us/en/compatibility" target="_self">compatible</A>?</P><P>&nbsp;</P><P>Please understand that the volunteers hare are not the same as Tech or Customer Support but, there is quite a bit of hands on knowledge and experience using Square's Hardware and Apps.&nbsp;&nbsp; Sorry for all the questions but, details are helpful for others here to possibly assist.</P> Sun, 14 Jul 2024 17:45:03 GMT JK_Fiber_Art 2024-07-14T17:45:03Z https://community.squareup.com/t5/Payments-Troubleshooting/Cannot-get-square-to-connect-to-autopay-Cannot-get-it-to-pair/m-p/740380#M3283 <P>Cannot get square to connect to autopay. Cannot get it to pair either after forcing shutdown of app and square POS.&nbsp;</P> Sat, 20 Sep 2025 07:31:58 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Cannot-get-square-to-connect-to-autopay-Cannot-get-it-to-pair/m-p/740380#M3283 AWS3 2025-09-20T07:31:58Z https://community.squareup.com/t5/Payments-Troubleshooting/Cannot-get-square-to-connect-to-autopay-Cannot-get-it-to-pair/m-p/740412#M3284 <P>Probably trying to solve one issue at a time makes more sense -</P><P>&nbsp;</P><P>We need more info for your pairing issue -</P><P>Are you trying to pair the <A href="https://squareup.com/us/en/hardware/contactless-chip-reader" target="_self">Contactless and Chip Reader</A> to your Smart Device?</P><P>If yes, which generation Reader - <A href="https://squareup.com/us/en/hardware/contactless-chip-reader-1st-generation/specs" target="_self">1st</A> or <A href="https://squareup.com/us/en/hardware/contactless-chip-reader/specs" target="_self">2nd</A> ?</P><P>If yes, are we talking Apple or Android?</P><P>Is your Smart Device running the latest operating system?</P><P>Do you have the latest version of Square's POS?</P><P>Are you sure your Smart Device is <A href="https://squareup.com/us/en/compatibility" target="_self">compatible</A>?</P><P>&nbsp;</P><P>Please understand that the volunteers hare are not the same as Tech or Customer Support but, there is quite a bit of hands on knowledge and experience using Square's Hardware and Apps.&nbsp;&nbsp; Sorry for all the questions but, details are helpful for others here to possibly assist.</P> Sun, 14 Jul 2024 17:45:03 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Cannot-get-square-to-connect-to-autopay-Cannot-get-it-to-pair/m-p/740412#M3284 JK_Fiber_Art 2024-07-14T17:45:03Z