thread I have a new iPhone and my card reader does not have the same connection in Payments Troubleshooting

I have a new iPhone and my card reader does not have the same connection

2ks — Sat, 20 Sep 2025 19:59:30 GMT

The title of this thread has been edited by a Square Moderator from the original: "I have a new iPhone and my card reader dies not have the same connection - is there a new version ca"

I have an iPhone 17 and my card reader does not fit - is there an adapter I can purchase - I ordered one on Amazon and it did not work - does square have one that fits the new iPhone I can buy but just can’t find ?

Re: I have a new iPhone and my card reader dies not have the same connection - is there a new versio

JK_Fiber_Art — Sun, 29 Oct 2023 12:47:14 GMT

Hi 2ks,

Sorry to here you ran into an issue. Just to clarify, I'm assuming you have a new iPhone 15 (which is the latest model) with iOS 17 (operating system) installed. The issue is if you have a Square Reader - there are two types - one style has the headphone Jack and the other has the Lighting Connector. Neither will fit your new iPhone as it has a USB-C Connector for charging and accessories. In most cases that I've tinkered with when trying to use an adapter to make the Reader compatible, it simply won't work. I've tried extenders and other adapters. It has to do with the internal configuration of the adapters - it's possible they may work with other electronic devices. You may want to consider going to the next level - Square's Contactless and Chip Reader - although not free - it's actually a better option. This Reader connects to your phone via Bluetooth. And the benefit of this Reader is that using Tap or Dip is more secure and lessens your liability against fraud verses Swipe. There's more details here about that.

Re: I have a new iPhone and my card reader dies not have the same connection - is there a new versio

VanKalkerFarms — Sun, 29 Oct 2023 15:31:55 GMT

in addition to @JK_Fiber_Art's great advice, you can take payment via tap directly on your phone without any additional hardware. that was you can take payments from other people's phones (Apple Pay, Google Pay) and via tap of their cards. You get the exact same functionality as the contactless payment device from Square but built-in for free.

https://squareup.com/us/en/payments/tap-to-pay