thread Re: Can I return my last hardware purchase. in Payments Troubleshooting

Can I return my last hardware purchase.

Randal — Sat, 20 Sep 2025 19:58:35 GMT

I just purchased hardware and need to return it. It's not conducive to my business and difficult to navigate

Re: Can I return my last hardware purchase.

JK_Fiber_Art — Sat, 04 Nov 2023 15:23:16 GMT

Hello Randal,

Your best option is to contact Customer Support. Although the Community can help and/or answer many questions, it's not the same as Customer Support. Hopefully, they can help with your concern.

Re: Can I return my last hardware purchase.

_Violet — Sun, 05 Nov 2023 21:06:18 GMT

Hi @Randal - Thanks for reaching out to us here on the Square Seller Community👋

I wanted to pop in to provide this resource on Square Hardware warranties and returns from our Support Center. Square offers a 30-day, risk-free return policy on all hardware purchased from Square Shop. The instructions for returning your hardware are included in that article as well.

I hope this information is helpful but please do let me know if you have any additional questions.