Split check is printing new tickets to the kitchen

Bhcbistro — Sat, 20 Sep 2025 19:55:41 GMT

Is anyone else experiencing this? Everytime we split a check it will create a new ticket on our kds and reprint it as it was a new ticket. So unless we go tell the kitchen hey I’m splitting a check then they will remake the food. How do I fix this

Re: Split check is printing new tickets to the kitchen

JJ_ — Wed, 29 Nov 2023 21:38:58 GMT

Hello there @Bhcbistro

This sounds like a good question for our Restaurants team.

They can take a look at your account with you to help shine a light here, as they can look at your account alongside you to pinpoint what's going on with your Tickets and KDS. Please reach out by phone or email when you have a moment by logging into your Square account and heading here.

thread Re: Split check is printing new tickets to the kitchen in Payments Troubleshooting

Split check is printing new tickets to the kitchen

Re: Split check is printing new tickets to the kitchen