thread Re: Afterpay in Payments Troubleshooting

Afterpay

HoneiB — Sat, 20 Sep 2025 19:54:49 GMT

I have my Afterpay active. However it still does not show up as a payment option.

Re: Afterpay

JJ_ — Tue, 05 Dec 2023 20:00:31 GMT

Hello there @HoneiB

I would like to take a closer look at this situation. Can you clarify where are you trying to see Afterpay appear as a payment option?

Re: Afterpay

HoneiB — Tue, 05 Dec 2023 20:07:57 GMT

At checkout. It active. But can’t select it when checking out.

Re: Afterpay

_Violet — Tue, 05 Dec 2023 22:54:42 GMT

Hi @HoneiB - Violet here, following up for @JJ_. It looks like you still need help with this, so I kept the ball rolling on your inquiry.

Can you confirm that the cart you're testing meets your set eligibility requirements?

We'll keep an eye out for your reply!

Re: Afterpay

HoneiB — Tue, 05 Dec 2023 23:16:10 GMT

Yes now I can get after on my website. Not in person. That’s the one I’m having trouble with.

Re: Afterpay

JJ_ — Wed, 06 Dec 2023 14:56:36 GMT

If that's the case then, as long as your Payment Methods show Afterpay as active, your customers will be able to use Afterpay at checkout.

The way it works is that upon checkout they will be able to use their Afterpay Debit Card and everything will happen on their end (Payment Schedule details, amount due today, etc.)

I hope this information is helpful!