thread Re: This widget only supports data for one month or less in Payments Troubleshooting

This widget only supports data for one month or less

CMN_PapaBear — Sat, 20 Sep 2025 07:31:07 GMT

The last couple of weeks I am seeing "This widget only supports data for one month or less" for almost everything on my dashboard and can't seem to find a way to adjust the dashboard settings.

this is the first 'widget" under the account balance, I can see the widget title on the rest, but only Customers will give the appearance of being able to click on it, and when I do, nothing happens. All the rest are unclickable.

Is there something in the settings I can adjust to have this data on my dashboard?

Thanks for your help!

Jason

Re: This widget only supports data for one month or less

Candlestore — Mon, 22 Jul 2024 16:36:12 GMT

@CMN_PapaBear ;

As I see this is your first post welcome to the community.

I am not sure Which Widget is giving you this error or which Report you are trying to see. Also are you trying to see this on an App or on your Square Dashboard?

In general on a computer in your Square Dashboard you can set the Dates by choosing the Date area and choosing the correct time frame you would like. With Square I believe all Reports will only show a Years with of sales at a time. Now you can see dates from Jan 1st, 2019 to Dec 31st 2019 by cahnging the date range but again you can only see that year a year of sales in the range. If I change the date from 6-01-2023 to 7-10-2024 I would get the same error that you are showing.

On your Square dashboard you should be able to change the date by choosing the date field and get this popup:

At the bottom where it shows 06/01/2024 06/30/2024 you can type in the month day and year to change the report too.

So to help you out more we would need to know which Device (Computer or Other Hardware), App (Square Pos, Retail, Resturaunt) and which Report your trying to see. Sales Report, Items Report, etc. Square has alot of reports and knowing which one to help you with is like rolling the dice.

Re: This widget only supports data for one month or less

CMN_PapaBear — Tue, 23 Jul 2024 02:53:46 GMT

Keith,

Thanks for getting back to me.

The included images were captured from my laptop on app.squareup.com/dashboard/

As for which report, ANY of them! those were from the just the dashboard.

I just now had a chance to log into the dashboard and guess what .. everything is back to working .. so for now, I guess I don't have a problem any more. I'll update this if it returns.

Thank for your input.

Jason

Re: This widget only supports data for one month or less

RobynR — Tue, 23 Jul 2024 14:07:32 GMT

@CMN_PapaBear Hmm, this does sound a bit off. Here are some common Square dashboard troubleshooting steps that usually do the trick.

If the issue persists, please give us a call here. We appreciate your patience and understanding.