thread Re: Open drawer without transaction report in Payments Troubleshooting

Open drawer without transaction report

iespokane — Sat, 20 Sep 2025 19:45:48 GMT

Is there a report I can run to see when the cash drawer is opened without a transaction?

Re: Open drawer without transaction report

Lovewell — Tue, 20 Feb 2024 19:11:22 GMT

@iespokane I am not positive about a report, but I do know if you go to transactions there will be a "no sale" transaction whenever someone opens the drawer. You can click the transaction and it will tell you who the logged in cashier was that opened the drawer.

Re: Open drawer without transaction report

iespokane — Wed, 21 Feb 2024 00:59:45 GMT

Thanks, but I've viewed all transactions and do not have the option to view non-transaction draw opens.

Re: Open drawer without transaction report

Lovewell — Wed, 21 Feb 2024 18:05:28 GMT

@iespokane interesting… when you open the drawer there is not a “no sale” transaction after?

Re: Open drawer without transaction report

iespokane — Wed, 21 Feb 2024 18:09:41 GMT

Unfortunately not. I've tested it and have looked through all transactions.