thread Re: QR code verification by employee in Payments Troubleshooting

QR code verification by employee

TXRidinHigh — Sat, 20 Sep 2025 19:27:45 GMT

I am new to using QR codes so please be patient with me. When the customer pays using the QR code is it possible for my employee o see when the payment processed? We only use the Square reader at this time. Any help will be appreciated.

Re: QR code verification by employee

JK_Fiber_Art — Sat, 08 Jun 2024 15:23:55 GMT

If paying with a QR Code which is just basically a link or payment link for an item, I believe you (just the account owner) will get an email notification of the transaction and later, another email about the transfer when that occurs. This type of transaction is like an online purchase, if using Square's POS and the app is open, there is an option to get a notification of an online transaction, I'm not sure of what details are included in that notification. Notifications are sent to the email address of full access team members by default if you have that feature. Last, you can see the details on your Square Account Dashboard but, not your employee unless you have given him or her access permissions to your Account. Perhaps some of the other volunteer Community Members have some additional thoughts or suggestions or can explain a bit better than I have.

Re: QR code verification by employee

MayaP — Mon, 10 Jun 2024 22:19:02 GMT

Hello @TXRidinHigh,

I appreciate you reaching out and joining the community! 👋

Please don't hesitate to ask as many questions as you need! As @JK_Fiber_Art has mentioned if you grant the employee permission they will be able to view the payment from the app or Dashboard under "Transactions."

I hope that helps! Please let us know if you have any other questions.