thread Re: How to send link for payment with shipping charges added in Payments Troubleshooting

How to send link for payment with shipping charges added

dhseimfineart — Sat, 20 Sep 2025 19:26:13 GMT

Hi. I have sold two paintings to a remote client and need to add shipping charges. I've set up the shipping as a variable priced item and the two paintings as fixed price items. I want to send a payment link via text to my client but the app will not allow me to do this. How can I set this up so that it works? Ideally, all my items would be set up as variable priced items (as oil paintings are not really a standard product that is resold) and the app would allow me to send a link. Please help!

Re: How to send link for payment with shipping charges added

Ellie_ — Tue, 18 Jun 2024 18:01:07 GMT

Hi there, @dhseimfineart,

Thank you so much for reaching out to us about this. Are you trying to send the customers a buy link created for those items? Or are you trying to send your customers a link to your website to purchase those items?

Re: How to send link for payment with shipping charges added

dhseimfineart — Thu, 20 Jun 2024 16:56:57 GMT

Hi Ellie. I was trying to send a buy link for those two items. Thanks for your reply.

Re: How to send link for payment with shipping charges added

RobynR — Thu, 20 Jun 2024 20:43:27 GMT

Thank you for confirming @dhseimfineart.

Could you please provide more details on the issue you encountered with the payment link? Were you receiving an error message? If possible, could you provide a screenshot of the problem?

You can learn more about getting started with payment links here.