https://community.squareup.com/t5/Payments-Troubleshooting/Is-anyone-else-having-trouble-with-customer-support/m-p/737712#M30741 <P>I am having trouble with customer support. I was going to open a second account for online sales. The people do not speak English, that are answering the phones. They just keep repeating my question back to me. I can not even reach someone to open a new account.&nbsp;</P> Sat, 20 Sep 2025 19:24:15 GMT Gale7038 2025-09-20T19:24:15Z https://community.squareup.com/t5/Payments-Troubleshooting/Is-anyone-else-having-trouble-with-customer-support/m-p/737712#M30741 <P>I am having trouble with customer support. I was going to open a second account for online sales. The people do not speak English, that are answering the phones. They just keep repeating my question back to me. I can not even reach someone to open a new account.&nbsp;</P> Sat, 20 Sep 2025 19:24:15 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Is-anyone-else-having-trouble-with-customer-support/m-p/737712#M30741 Gale7038 2025-09-20T19:24:15Z https://community.squareup.com/t5/Payments-Troubleshooting/Is-anyone-else-having-trouble-with-customer-support/m-p/737992#M30742 <P><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/583805">@Gale7038</a>&nbsp;You really wouldn't need anyone to open a new account.&nbsp; If you are wanting to have 2 accounts but still run stuff under the same business umbrella, I would just add a 2nd location and use it for online sales only.&nbsp; Then you could split reporting or have consolidated reporting.</P><P>&nbsp;</P><P>Otherwise, just start a 2nd account, but you do have to have separate banking and e-mail.&nbsp; Each square account is associated with a unique e-mail.</P> Mon, 01 Jul 2024 11:37:45 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Is-anyone-else-having-trouble-with-customer-support/m-p/737992#M30742 Donnie-M 2024-07-01T11:37:45Z