thread Re: Customer in Netherlands postal code not accepted. I'm in the US in Payments Troubleshooting

Customer in Netherlands postal code not accepted. I'm in the US

Jerrys33 — Sat, 20 Sep 2025 19:20:14 GMT

I am a freelancer in the with a client in Amsterdam. The client is unable to enter the postal code in order to pay an invoice. Are there any workarounds?

Thanks in advance

Re: Customer in Netherlands postal code not accepted. I'm in the US

JK_Fiber_Art — Wed, 17 Jul 2024 20:06:37 GMT

What credit card is your customer using ? That may provide some insight.

(Square works with any US-issued and most internationally-issued magstripe and chip cards bearing a Visa, Mastercard, American Express, Discover, JCB, or UnionPay International logo.)

Re: Customer in Netherlands postal code not accepted. I'm in the US

MayaP — Wed, 17 Jul 2024 22:35:56 GMT

Hello @Jerrys33,

I see this is your first post. Welcome to The Seller Community!

Thank you for reaching out regarding the issue your customer in the Netherlands is facing, with the postal code not being accepted.

Are they getting any error messages? Have them enter zero for the zip code.