Getting Payment Failed message

dpclimo815 — Sat, 20 Sep 2025 19:19:15 GMT

Getting a message that payment Failed

Manually entered all CC information, number correct, exp. date correct CV # correct Zip Correct

Says Go back something went wrong, Go back and review the sale. it does not point out error ?? confused. anyone see this ?

Re: Getting Payment Failed message

ACS19 — Mon, 26 Aug 2024 16:05:43 GMT

YES! I have been having this issue when I have been trying to manually enter CC info under quick charge or even itemized sale. I've reviewed the information and it all looks correct. I even refreshed and tried to enter again...still got the "payment failed. something went wrong. review sale or cancel transaction." It would be nice to know where the error is before I have to reach out to the customer to tell them their card isn't working and I don't know why.

Maybe the card info the customer gave was wrong, but it would be nice to know if the CC info is invalid before I have to talk to the client about this. I'm currently waiting on a response from Square Support.

thread Re: Getting Payment Failed message in Payments Troubleshooting

Getting Payment Failed message

Re: Getting Payment Failed message