thread Re: Fix tips and change payment in Payments Troubleshooting

Fix tips and change payment

Jcshehan — Sat, 20 Sep 2025 19:11:45 GMT

Is there a way on Square POS (not Restaurant) to reopen a closed tab to fix a tip or to change payment method?

Re: Fix tips and change payment

TheRealChipA — Wed, 11 Sep 2024 18:20:05 GMT

Hey @Jcshehan. There is not. You have to fix any tip issues manually when you submit payroll. As for payment method, the only way to fix that is to void the original transaction, re-enter it and close it to the correct payment method.

Re: Fix tips and change payment

JK_Fiber_Art — Wed, 11 Sep 2024 18:24:18 GMT

From our experience, once a transaction has been processed, it cannot be altered or edited. I'm thinking the only work around would be to void/refund and create a new transaction. Perhaps some of the other community volunteers have some thoughts.