thread Can you use an impact printer instead of a thermal printer for receipts? in Payments Troubleshooting

Can you use an impact printer instead of a thermal printer for receipts?

madalyn — Sat, 20 Sep 2025 19:11:33 GMT

Hello,

I am using the Square Stand. I'd like to use normal receipt paper instead of thermal printer paper, but wasn't sure if this is possible.

I have heard that folks have had success with the SP700 series of impact printers for kitchen tickets. What I'm wondering is if that Star impact printer series could be used to print receipts?

All of the compatible receipt printer options I saw listed appear to be thermal printers, which I am not interested in.

Thank you,

Madalyn

Re: Can you use an impact printer instead of a thermal printer for receipts?

ryanwanner — Sat, 14 Sep 2024 05:39:46 GMT

Hello @madalyn !

Impact printers are definitely supported! Check out the hardware compatibility guide. It looks like a few Star impact printers are supported with the Square Stand.

Hope this helps!

Re: Can you use an impact printer instead of a thermal printer for receipts?

madalyn — Wed, 18 Sep 2024 01:07:39 GMT

Hi Ryan,

Thanks for the info. Can an impact printer be configured to print receipts rather than kitchen tickets?

Thank you

Re: Can you use an impact printer instead of a thermal printer for receipts?

ryanwanner — Thu, 19 Sep 2024 17:43:29 GMT

Sorry for the delay @madalyn

I don’t believe impact kitchen printers can be used for receipts unfortunately.