https://community.squareup.com/t5/Payments-Troubleshooting/New-cell-and-now-my-customer-list-is-missing/m-p/754920#M29940 <P>Updated to a new cell. All apps transferred, but on Square my clients and previous transactions are missing.&nbsp;</P> Sat, 20 Sep 2025 19:08:34 GMT Brunolino 2025-09-20T19:08:34Z https://community.squareup.com/t5/Payments-Troubleshooting/New-cell-and-now-my-customer-list-is-missing/m-p/754920#M29940 <P>Updated to a new cell. All apps transferred, but on Square my clients and previous transactions are missing.&nbsp;</P> Sat, 20 Sep 2025 19:08:34 GMT https://community.squareup.com/t5/Payments-Troubleshooting/New-cell-and-now-my-customer-list-is-missing/m-p/754920#M29940 Brunolino 2025-09-20T19:08:34Z https://community.squareup.com/t5/Payments-Troubleshooting/New-cell-and-now-my-customer-list-is-missing/m-p/754935#M29941 <P><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/690825">@Brunolino</a>&nbsp;;</P><P>After the Update to a new phone, your transactions should still all be there because that has nothing to do with the Phone.&nbsp; Your phone is just a tool to connect to Squares data on Squares cloud database of the lists your are saying disappeared.&nbsp; If this is the 1st time using the Apps on your Phone that connect to Square, Login to square, let it update if needed, then open the app again and wait a few minutes and see if the App reconnects to Squares servers to get tis data.&nbsp; Depending on your signal and iternet connection and the size of the files you are looking at this can take a little time.&nbsp;&nbsp;</P><P>I upgraded my phones in August, and afteropening the Square apps, my transactions and items were missing a bunch of things.&nbsp; I left the Square app open and awhile later the phone had all things back to normal.</P> Sat, 05 Oct 2024 15:32:02 GMT https://community.squareup.com/t5/Payments-Troubleshooting/New-cell-and-now-my-customer-list-is-missing/m-p/754935#M29941 Candlestore 2024-10-05T15:32:02Z https://community.squareup.com/t5/Payments-Troubleshooting/New-cell-and-now-my-customer-list-is-missing/m-p/754940#M29942 <P>Thank you so much, I'll give that a try!</P> Sat, 05 Oct 2024 15:54:10 GMT https://community.squareup.com/t5/Payments-Troubleshooting/New-cell-and-now-my-customer-list-is-missing/m-p/754940#M29942 Brunolino 2024-10-05T15:54:10Z