thread Re: Performance Issue: Transaction Reporting Delayed 11/12/24 in Payments Troubleshooting

Performance Issue: Transaction Reporting Delayed 11/12/24

NDSS — Sat, 20 Sep 2025 19:06:49 GMT

Our transactions are showing approved when accepting cash and cards however it's not showing up on the dashboard or on the device used! Anyone else having this issue?

[The title of this thread has been edited from the original: Anyone Having issues with Square Transactions Today]

My transactions are not showing up

The35Farm — Sat, 12 Oct 2024 18:12:23 GMT

Why won’t my transactions show up?

Re: My transactions are not showing up

RachelleHuff — Sat, 12 Oct 2024 18:17:02 GMT

same here. they do show on desktop site, but not the POS or app.

Transactions not showing

Number46 — Sat, 12 Oct 2024 18:17:11 GMT

Hey! My sales are not showing up

Re: Anyone Having issues with Square Transactions Today

SFL — Sat, 12 Oct 2024 18:19:09 GMT

YES - it appears as though its been on/off for a while today but solid down for the last 1.5 hours. Square is reporting NOTHING is wrong. Ive been on hold/waiting for chat and nothing. VERY FRUSTRATING.

Re: Transactions not showing

Booknerdchelcie — Sat, 12 Oct 2024 18:20:26 GMT

Mine is doing the same. All card and cash purchases go through like normal but they don’t show up in my transactions nor my balance.

Transactions not updating

Elanacar — Sat, 12 Oct 2024 18:20:49 GMT

I'm processing payments and cc are being approved but when we go to our transactions we show no sales, will we get our money? I checked and there are no system issues. I have shut and reopened app.

Re: Anyone Having issues with Square Transactions Today

Sustainabowl — Sat, 12 Oct 2024 18:21:21 GMT

I'm having the same issue, looks like my balance finally updated which is somewhat reassuring but nothing in transactions or reports.

anybody have down time this morning from 10:49 we have orders missing

michelleelton — Sat, 12 Oct 2024 18:21:26 GMT

anybody have down time this morning from 10:49 we have orders missing

square dashboard is not listing transaction for an hour now

Wonderlandtoys — Sat, 12 Oct 2024 18:21:30 GMT

square dashboard is not listing transaction for an hour now in browser or POS. square support is not responding to call or chat or email. do anyone knows whats going on

Transactions not showing up

Gomfuture — Sat, 12 Oct 2024 18:22:12 GMT

Is anyone else not seeing transactions post to the transactions page (app and website)? First 5 sales how fine but the last 5 or so do not, even tho app shows ‘payment successful’ message. I can’t tell if payments are going through or if we are losing money. Anyone else seeing same thing today?

Re: Transactions not showing

SleepyBean__ — Sat, 12 Oct 2024 18:22:16 GMT

Having the same issue, super concerned since I’m at an event and my sales from the past hour and a half aren’t showing (cash and card)

Having transfer issues

Ellenallen72 — Sat, 12 Oct 2024 18:22:35 GMT

Any one having problems

Re: Anyone Having issues with Square Transactions Today

SFL — Sat, 12 Oct 2024 18:22:45 GMT

we are still getting emails for CC transactions which is good but not sure if they are all or not. NOW we are logging manually all transactions with the transaction code just in case we are off.

Re: Anyone Having issues with Square Transactions Today

rtfulk — Sat, 12 Oct 2024 18:23:55 GMT

@NDSS We are having the same issue, I'm waiting to chat with tech support now.

Transactions

The35Farm — Sat, 12 Oct 2024 18:24:32 GMT

Why are my transactions not showing?

Re: Anyone Having issues with Square Transactions Today

SFL — Sat, 12 Oct 2024 18:25:53 GMT

I've been waiting for 15 min now and nothing. I am guessing they are just not answering until they know something......

Re: Anyone Having issues with Square Transactions Today

SFL — Sat, 12 Oct 2024 18:27:54 GMT

the issquaredown.com website for square clearly only shows what they want to post. It says everything is hunky dory and NO PROBLEMS. It is THEIR website to communicate out if there are issues.

Sales and transactions are not updating

Draco90704 — Sat, 12 Oct 2024 18:28:32 GMT

Help! Been down over an hour and can not go to transaction screen to print receipts for customers

Re: Anyone Having issues with Square Transactions Today

PuddingstoneMi — Sat, 12 Oct 2024 18:28:50 GMT