Comp and void : charges tax on the item that is being comped

ehflower — Sat, 20 Sep 2025 19:06:19 GMT

Hello under comp and void on point of sale. Sales tax is still charging on the full original amount before the comp. This is inaccurate. How do I fix it.

Re: Comp and void : charges tax on the item that is being comped

TheRealChipA — Tue, 15 Oct 2024 15:08:52 GMT

Hey @ehflower. Sales taxes are always added to all transactions according to the rules defined when the tax is set up. Just because a sales is eventually voided or comped doesn’t change this. Of course, the sales tax is also comped/voided, so there is no impact to our sales tax reports and payments. The sales tax reports would encompass two entries — one for the initial sale and one for the void/comp. The net result would be $0.

That being said, is there a reason this is a problem for you? As far as I know, all 50 states require this audit trail, and all POS handle it the same way because it is correct from a strict accounting perspective. If you let us know what you problem is, we here in the Seller Community might be able to help you or explain further.

thread Comp and void : charges tax on the item that is being comped in Payments Troubleshooting

Comp and void : charges tax on the item that is being comped

Re: Comp and void : charges tax on the item that is being comped