track previous transactions on a new enabled device

Geewin_Cafe1 — Sat, 20 Sep 2025 19:02:19 GMT

Hi,

We had transactions in a location and forgot to make it available in one more device. Just enabled items on the devices, how could we subtract the sold items from the new devices since it wasnt reducing?

Thanks

Re: track previous transactions on a new enabled device

Candlestore — Thu, 14 Nov 2024 16:42:28 GMT

@Geewin_Cafe1 ;

I am not sure I completely follow what has happened.... was the Location not enabled to sell the item(s) but it did somehow?

If everything is working now the only way to reduce inventory for an item that was not tracked to sell in a location would be edit each item that was sold but, did not have inventory reduced.

When I create a new item I check that new items can be sold at this and Future Locations, to try to prevent this from happening.

thread track previous transactions on a new enabled device in Payments Troubleshooting

track previous transactions on a new enabled device

Re: track previous transactions on a new enabled device