https://community.squareup.com/t5/Payments-Troubleshooting/Square-keep-asking-for-COA-that-I-already-sent/m-p/773210#M29182 <P>Hey there, @mastersel1&nbsp;, and welcome to the Square Community.</P> <P>&nbsp;</P> <P>Our team will require a COA for every item you sell and listed on your website. My advice would be to name your COAs clearly after the product names so that our team can identify them and complete the needed review.&nbsp;</P> <P>&nbsp;</P> <P>I appreciate your patience and coming here for support.</P> Wed, 22 Jan 2025 16:17:01 GMT JJ_ 2025-01-22T16:17:01Z https://community.squareup.com/t5/Payments-Troubleshooting/Square-keep-asking-for-COA-that-I-already-sent/m-p/772615#M29181 <P>I have a CBD store looking to use square pos , keep asking me for the something I keep sending pdf &nbsp;of the paperwork. what else do you need but going back and forth with the samething for 3 weeks. Im searching for another company now.</P> Sat, 20 Sep 2025 18:54:38 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Square-keep-asking-for-COA-that-I-already-sent/m-p/772615#M29181 masterself1 2025-09-20T18:54:38Z https://community.squareup.com/t5/Payments-Troubleshooting/Square-keep-asking-for-COA-that-I-already-sent/m-p/773210#M29182 <P>Hey there, @mastersel1&nbsp;, and welcome to the Square Community.</P> <P>&nbsp;</P> <P>Our team will require a COA for every item you sell and listed on your website. My advice would be to name your COAs clearly after the product names so that our team can identify them and complete the needed review.&nbsp;</P> <P>&nbsp;</P> <P>I appreciate your patience and coming here for support.</P> Wed, 22 Jan 2025 16:17:01 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Square-keep-asking-for-COA-that-I-already-sent/m-p/773210#M29182 JJ_ 2025-01-22T16:17:01Z