thread Re: Why are my sales payments pending in Payments Troubleshooting

Why are my sales payments pending

JMCatering — Sat, 20 Sep 2025 18:54:29 GMT

My sales are pending

Re: Why are my sales payments pending

TheRealChipA — Sun, 19 Jan 2025 13:21:00 GMT

Hello @JMCatering. Can you please be more specific? For example, can you make a screen shot showing what you are asking about and post it here? You can mask out amounts if that is important to you. Or, what are you looking at that says all payments are pending — a POS app screen (if so, which one), your online dashboard (if so, which report)?

Thanks.

Re: Why are my sales payments pending

JMCatering — Sun, 19 Jan 2025 13:25:32 GMT

I had two sales and they are pending

Re: Why are my sales payments pending

TheRealChipA — Sun, 19 Jan 2025 13:35:06 GMT

I understand the issues @JMCatering. But in order to help you resolve this it would help to see a screen shot showing that. Or at least tell me WHAT you are looking at that says they are pending. It sounds like your POS might not be connected to the internet and in offline mode. But that is only one reason possible for pending sales. It is impossible to help you here (I am a fellow seller and not Square) without having more specifics.

Re: Why are my sales payments pending

TheRealChipA — Sun, 19 Jan 2025 13:36:09 GMT

Also it would help to know which POS you are using — the regular Square POS? The Square for Restaurants POS?

Re: Why are my sales payments pending

awehner — Wed, 22 Jan 2025 18:20:30 GMT

I am having the same issue and it ust recently started. I am looking at my checking and savings accounts that the funds from any credit card payments I receive are deposited into. Up until a day or so ago, anytime I received a payment, it was immediately available in my square account. But now the payment I've received shows as posted to account, but with a pending status and none of the money available. Has something changed that's caused this?

Re: Why are my sales payments pending

TheRealChipA — Wed, 22 Jan 2025 21:55:49 GMT

I know of no such change. Is there anything odd or different that payment? Larger than usual? Or anything else

Re: Why are my sales payments pending

Omg_Wax — Sat, 15 Feb 2025 22:45:12 GMT

Same issue. Annoying because I pay myself on Saturdays and now will have to change it to Sundays because of this.