thread Sales Tax for Custom Amounts in Payments Troubleshooting

Sales Tax for Custom Amounts

deadrise — Sat, 20 Sep 2025 18:51:46 GMT

The title of this thread has been edited by a Square Moderator from the original: Why isn't sales tax automatically applied to custom amounts at my Square POS?

When I enter a custom amount during checkout at my Square POS, sales tax is not added despite having sales tax automatically set up in my account. How do I fix this?

Re: Why isn't sales tax automatically applied to custom amounts at my Square POS?

PerroneTech — Mon, 10 Feb 2025 23:49:56 GMT

Go to your Dashboard, at the bottom of the right side, click "Settings". The sub menu will pop out, click "Account & Settings".

Now on the right side, you will see "Payments", click it and a menu will pop down. In this menu is "Sales Taxes", click it.

Now you should see your sales tax that you set up. Click that sales tax. It will allow you to edit the sales tax. On this screen, you will see a toggle that says "Apply tax to custom items". It should be blue once on.

Now click "Save" in the upper right. You must save or it will not take hold.

Give it all a minute or two to sync. Maybe best to close the app on your device and reopen so it syncs.

Now type in a custom amount using the keypad and see if it adds tax.

This link should take you right there: Square Dashboard | Taxes

Re: Why isn't sales tax automatically applied to custom amounts at my Square POS?

Sammie_C — Tue, 11 Feb 2025 22:43:38 GMT

Hi @deadrise, we appreciate your post. Welcome to the Square Community! As @PerroneTech perfectly instructs, you are able to adjust Custom Items sales tax through your Square Dashboard.

Feel free to follow their directions and if you end up having any other questions or concerns, please let us know.