thread Re: Tips not showing up for one day only in Payments Troubleshooting

Tips not showing up for one day only

SRcoffee — Sat, 20 Sep 2025 18:48:47 GMT

We use payroll and shifts with square and operate thursday-Sunday at the same menu/location.

For some reason the credit card tips aren't being distributed on Sundays (only) and these are the same employees/jobs we use during the week.

Every other day we operate its does. So I manually enter them in just for Sundays.

Am I missing something here? What could be the answer. Any help is much appreciated.

Donnie-M — Mon, 03 Mar 2025 22:45:07 GMT

@SRcoffee Are you pooling tips or attributing to each worker? Also, what is the start of your work week?

SRcoffee — Wed, 05 Mar 2025 05:36:56 GMT

we are pooling tips based off of hours work that day. Work week is thursday through Sunday, but not sure if I need to insert that in a setting.