thread Limit POS applications access in Payments Troubleshooting

Limit POS applications access

doctxmac — Sat, 20 Sep 2025 18:46:02 GMT

How can you prevent users from accessing the square POS on their person devices, but still be able to accept shifts at different locations

Re: Limit POS applications access

TheRealChipA — Mon, 17 Mar 2025 13:15:31 GMT

Hi @doctxmac. I’ve been using Square for over a decade now. And until this week, I’ve never seen this question pop up in the community. Yours is the second time this week. I had always assumed that there was a way to create team members who did not use POS or get access. I was wrong, it seems. In my case, it didn’t matter because I’ve always trusted my employees and they’ve never given me reason to distrust them. But, yes, I know I’m very lucky and that puts me in a minority of business owners. Anyway….

Currently, this is just not possible. After the last question about this came up, I submitted this feature request for consideration. Unfortunately, feature requests take time to review and design and implement, so there will be no quick solution here. I recommended to the other seller that they have all employees clock in and out using the Square Team app. Then, if they (or anyone) sees employees who shouldn’t be on a POS using one, that should be a red flag to you that this employee is probably up to no good. That’s the best workaround I can give you for now, though.

If you would, please follow the link to my feature request and upvote it. You can leave comments, but remember to stick to the facts of your particular situation. It won’t do any good to berate or put down anyone for this oversight. You probably wouldn’t do that, but I have to mention it because many people are uncouth, that way. I never let anything go unsaid anymore. Ha.

Re: Limit POS applications access

TheRealChipA — Mon, 17 Mar 2025 13:24:30 GMT

@doctxmac I should add to my work-around that if you do make it a policy for employers to only clock in/out on the Team app, you can disable the clocking feature on your POS. Then the POS is only a POS, not a time clock. Then there is definitely no reason for non-service employees to be on a POS period.

Re: Limit POS applications access

doctxmac — Mon, 17 Mar 2025 17:11:13 GMT

Thanks for your reply. By upvoting, I hope you mean to give it a Kudo.

My team uses the team app for logging hours, but sometimes, they work where a POS system is not needed or available. So, having them clock into a device might not work.

While your request hints at not adding it to the permissions, I think it would be a good place for it. I also think having it designated under devices would work. It's how we have secured certain applications in a work environment where specific applications can only run on designated devices.

Thanks again

Re: Limit POS applications access

TheRealChipA — Mon, 17 Mar 2025 18:00:48 GMT

@doctxmac Are you using the Square Team app? If not, it is perfect for that situation you mentioned

Re: Limit POS applications access

Summer2024 — Tue, 18 Mar 2025 14:42:28 GMT

Thanks @TheRealChipA for directing @doctxmac to the feature request board. Hopefully people continue to upvote the request. 🤞