thread Automated discounts should not appear as options... in Payments Troubleshooting

Automated discounts should not appear as options...

grechnitz1 — Sat, 20 Sep 2025 18:32:00 GMT

I have an automated discount set for Sundays. It works fine.

However, that discount ALSO appears as an option for the selected items on all days. I do not want to offer the option as a manual discount on other days. How can I remove it from the list of discount options?

Thank you.

Re: Automated discounts should not appear as options...

Honeytree — Wed, 30 Jul 2025 22:46:23 GMT

Navigate to the Discounts page of the Dashboard under Items and Services > click "Create discount" > toggle on "Discount rules" > Under Discount schedule, toggle on "Set schedule" > Select days and times you want the discount to appear available. Once discount rule is applied, you can then set it to automatically apply to specific items on the same page by clicking "Edit purchase rule" > selecting "Item or category" and then selecting which items or categories you want it automatically applied to.

Re: Automated discounts should not appear as options...

grechnitz1 — Wed, 30 Jul 2025 23:33:10 GMT

Correct. The automatic discount will be applied according to the rules, like the date of the week.

HOWEVER, that discount will also appear on all other days as an option for the employee to apply to those items. And it should NOT be an option.