thread Re: App Issues in Payments Troubleshooting

App Issues

alexandriak — Sat, 20 Sep 2025 18:31:04 GMT

Is anyone else having issues with the app not loading at all and giving a timeout error or loading so so slow? It's a problem about 50% of the time and only an issue on my phone. In the past I've had to delete the app and reinstall

Re: App Issues

homeprogreen — Fri, 08 Aug 2025 18:43:12 GMT

About 3 weeks ago I was having issues with it loading on my iPad. One of the updates solved the issue so I would check the App Store and see if there’s any update available

Re: App Issues

alexandriak — Fri, 08 Aug 2025 18:56:05 GMT

thank you! for some reason my automatic updates were turned off. downloading that now!

Re: App Issues

homeprogreen — Fri, 08 Aug 2025 19:30:29 GMT

You’re welcome

Re: App Issues

alexandriak — Tue, 12 Aug 2025 19:35:51 GMT

sooo did the update. Still having this issue. I'm getting a network connection issue off and on from the app but all of my other apps are fine.

Re: App Issues

homeprogreen — Wed, 13 Aug 2025 20:04:20 GMT

Haven’t seen any network connection issues recently. I would suggest that you reboot your wifi router. That’s could possibly have something going on there and a reboot normally solves most non hardware issues

Re: App Issues

alexandriak — Thu, 14 Aug 2025 23:59:14 GMT

it's not just on wifi. it's on celluar data as well.