thread Multiple Pay Rates Not Supported in "Payroll Team" section. in Payments Troubleshooting

Multiple Pay Rates Not Supported in "Payroll Team" section.

AaronM — Sat, 20 Sep 2025 15:00:09 GMT

Hey there, The Timecard feature that allows an employee to have multiple pay rates is great! However, when Timecards are imported into Square Payroll, under the section "Payroll Team", there is only one "Pay Rate" option, and my employee was paid out all their hours via the one pay rate. Is this a known issue that is working to be resolved? Peace, Aaron

Re: Multiple Pay Rates Not Supported in "Payroll Team" section.

ACAcatering — Fri, 04 Jan 2019 21:14:09 GMT

You may try calling on this one. I saw this issue on another thread, and it seems the Payroll Team may be the best option for you.

Re: Multiple Pay Rates Not Supported in "Payroll Team" section.

AaronM — Mon, 07 Jan 2019 19:53:33 GMT

Hey there,

Thank you very much!

Best,

Aaron