thread Re: Square will not process cards using WooCommerce in Payments Troubleshooting

Square will not process cards using WooCommerce

thesignbroker — Sat, 20 Sep 2025 07:23:01 GMT

I am using Woo Commerce and Square to process for a ticketing website using Tickera with seating charts. All selections go to cart fine and then to checkout fine. Checkout collects all pertinent data ok as well but when submitted it fails to process. It pops up “Something went wrong. Please contact us to get assistance.” The failed order logs in Woo>Orders as well also.

Square support isn't interested in offering any help or even responding so I’m reaching out to you guys before I try another pay platform. Tickets go on sale in a couple days so I’m a little desperate to get this working ASAP!

Note: I don’t think it’s a Tickera issue because it does it with a Woo Donation plugin that has nothing to do with Tickera. Thanx…Guys

PS: I did try disconnecting and reconnecting to square as well…

Re: Square will not process cards using WooCommerce

thesignbroker — Sat, 31 Aug 2024 15:33:26 GMT

The site is mountainviewbluegrass.com

Re: Square will not process cards using WooCommerce

Candlestore — Sat, 31 Aug 2024 20:25:31 GMT

@thesignbroker ;

I have a website out of Square, and they are now not integrating with Square. So I had to use their website processor or have a Developer enter an API for Square. I found out my webhost gave me better Online Processing Fees but alot higher Retail fees. So you may want to look into adding a Payment API for Square.

Here is a Link for more information : https://developer.squareup.com/reference/square/payments-api

And here is another link : https://developer.squareup.com/reference/square/payments-api/create-payment

You did not say if on your Woocommerce site if they have a Square integration which would be the easy way to go, and adding a donation plugin before knowing its working and the donation link is the problem possibly. Try one thing at a time to make sure it works then add other plug ins.