Checkout - Change amount from 0.00 to actual amount

AnaColo — Sat, 20 Sep 2025 14:55:28 GMT

When I try to make a charge it does not let me edit the 0.00 amount and I have nearly a dozen $0.00 charges that apparently will skew my per sale statistics. The potential client left and lost a $100 possible sale/donation.

Re: Checkout - Change amount from 0.00 to actual amount

Helen — Tue, 05 Feb 2019 17:14:37 GMT

I'm very sorry for the trouble @AnaColo! It's difficult to identify what happened when you were trying to ring up the sale, I'd be frustrated too.

To enter a custom amount tap the icon on the bottom left of the app to bring up the key pad. (The keypad icon looks a bit lke a grid or chart.)

You can also create and save an item with a specific amount. That way the amount and sale details will be saved and you can select the item to charge a card.

thread Re: Checkout - Change amount from 0.00 to actual amount in Payments Troubleshooting

Checkout - Change amount from 0.00 to actual amount

Re: Checkout - Change amount from 0.00 to actual amount