thread Having trouble downloading 1099-K in Payments Troubleshooting

Having trouble downloading 1099-K

sensation — Sat, 20 Sep 2025 14:55:10 GMT

When I click on link for downloading my 1099, it opens new browser tab PDF, but says: Invalid or corrupted PDF file. When I click on 'more information' is says "PDF.js v2.0.673 (build: 31012570)
Message: Invalid PDF structure".

Re: Having trouble downloading 1099-K

Helen — Tue, 05 Feb 2019 22:39:10 GMT

@sensation Hmm, it sounds like an issue with your browser is preventing you from downloading your 1099-K form. These browser troubleshooting steps should help. You could aslo try disabling any browser extensions to download your form (you can re-enable them after you've downloaded them).

Re: Having trouble downloading 1099-K

sensation — Wed, 06 Feb 2019 02:03:47 GMT

It was a browser issue. I have windows 7 version OS. Chrome is up to date, but needs windows 10 for the latest version of Chrome.
I was able to open/download by using firefox.

Re: Having trouble downloading 1099-K

Helen — Wed, 06 Feb 2019 16:21:48 GMT

@sensation Thank you for replying to let us know. That's very useful information for other sellers using Windows so I've re-marked your answer as the Best Answer. Thanks again!

my 1099 won't print it just says sorry something went wrong anyone else have this problem?

katie04 — Mon, 11 Feb 2019 19:43:59 GMT

This reply was created from merging an existing thread: my 1099 won't print it just says sorry something went wrong anyone else have this problem?

1099 won't print i get an error saying something went wrong

Re: my 1099 won't print it just says sorry something went wrong anyone else have this problem?

Helen — Mon, 11 Feb 2019 19:43:14 GMT

@katie04 I'm sorry to hear you're having trouble printing your 1099-K.

Can you try the troubleshooting steps I shared in this thread? If you're still seeing this error please reply with the name of your browser and your browser version. That'll help us to investigate this further!

There is adownload error when trying to get the 1099k to download. It happens duri ng conversion

Margarete — Sun, 05 Apr 2020 20:11:37 GMT

Download error on conversion on the 1099k form please help

Re: There is adownload error when trying to get the 1099k to download. It happens duri ng conversion

nika — Tue, 07 Apr 2020 16:14:07 GMT

@Margarete Thanks for joining the Seller Community!

I merged your question here so that you can check out the Best Answer to see why that might be happening.

Let me know if you're still having trouble after making the suggested changes.

Re: Having trouble downloading 1099-K

Brianlo — Fri, 09 Apr 2021 08:57:14 GMT

I am having trouble downloading my 1099-k, it keeps showing "blocked plug-ins" I use safari. any suggestions?

Re: Having trouble downloading 1099-K

JustinC — Fri, 09 Apr 2021 14:28:42 GMT

Switch to Google Chrome. Let me know how it works. @Brianlo