thread Re: How to cancel a single payroll check in Payments Troubleshooting

Payroll: How can I change/update a pay run?

doggyfunhouse — Sat, 20 Sep 2025 14:54:56 GMT

The title of this thread has been edited from the original: Pay roll wrong data

Hello ! I just realized that i input my employees hours in a wrong way, like extras hours 😞 but are normal hours and more, I running my payroll...Can I update ?? How can I procede ??

Re: Payroll: How can I change/update a pay run?

Helen — Tue, 05 Feb 2019 16:52:28 GMT

@doggyfunhouse You can cancel a pay run from your Payroll Dashboard on the same day that you run payroll.

However, in your case as you submitted the pay run yesterday/the day before go ahead and call our Customer Success team. A Payroll Specialist can cancel or delete the pay run so you can re-submit it with corrections.

How to cancel a single payroll check

TabithaBettina — Sun, 01 Dec 2019 01:26:26 GMT

Hi. I ran payroll this morning and forgot to reduce one of my employees hours so I would like to cancel her single payroll check so I can rerun it correctly.

Please advise if you have run into this.

Thank you so much.

Re: How to cancel a single payroll check

JustinC — Sun, 01 Dec 2019 22:20:28 GMT

Hey there @TabithaBettina - glad to have you in the Community! Coming with the assist, check out @Helen's best answer at the top of this thread. 🏀

Re: How to cancel a single payroll check

seattlegal — Tue, 17 Dec 2019 04:14:33 GMT

Link in this "help" thread is broken and payroll dash board appears to no longer offer ability to cancel same day as of today. I've used it in the past and now its nowhere to be found?

Re: How to cancel a single payroll check

ashc — Wed, 18 Dec 2019 13:30:56 GMT

Hey @seattlegal! Welcome to the Community.

It may be best to call our Payroll team directly as @Helen mentioned above to change this for you.