https://community.squareup.com/t5/Payments-Troubleshooting/My-customers-see-an-error-message-when-checking-out-on-website/m-p/109515#M27163 <P>I hired someone on Fiver to build my website back at Thanksgiving and it uses sqaure. &nbsp;Everything has been working fine and then all of a sudden the last few days customers are getting an error message and to try again when checking out. &nbsp;Any ideas? &nbsp;I hate to re-hire the nutjob that built my site</P> Sat, 20 Sep 2025 14:53:09 GMT cherylsculinary 2025-09-20T14:53:09Z https://community.squareup.com/t5/Payments-Troubleshooting/My-customers-see-an-error-message-when-checking-out-on-website/m-p/109515#M27163 <P>I hired someone on Fiver to build my website back at Thanksgiving and it uses sqaure. &nbsp;Everything has been working fine and then all of a sudden the last few days customers are getting an error message and to try again when checking out. &nbsp;Any ideas? &nbsp;I hate to re-hire the nutjob that built my site</P> Sat, 20 Sep 2025 14:53:09 GMT https://community.squareup.com/t5/Payments-Troubleshooting/My-customers-see-an-error-message-when-checking-out-on-website/m-p/109515#M27163 cherylsculinary 2025-09-20T14:53:09Z https://community.squareup.com/t5/Payments-Troubleshooting/My-customers-see-an-error-message-when-checking-out-on-website/m-p/109786#M27164 <P>Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/154287">@cherylsculinary</a>, really sorry to hear that your customers are getting this error message when checking out&nbsp;your website. It looks like you're using the WooCommerce integration, so I recommend <A href="https://woocommerce.com/my-account/tickets" target="_blank">contacting WooCommerce support</A>&nbsp;directly if you haven't already. Their team will able to take a closer look at this for you&nbsp;and help you to troubleshoot/resolve this issue!&nbsp;&nbsp;</P> Thu, 14 Feb 2019 22:50:13 GMT https://community.squareup.com/t5/Payments-Troubleshooting/My-customers-see-an-error-message-when-checking-out-on-website/m-p/109786#M27164 Helen 2019-02-14T22:50:13Z